Privacy Policy at Wepto

This Privacy Policy explains how Wepto Pvt Ltd ("Wepto", "we", "our", or "us") collects, uses, and protects your information when you access our website or use our mobile applications, including our first app, MyWarrantyFile.

1. Information We Collect

We may collect personal information such as your name, email, phone number, location (country, latitude, and longitude), device information (OS), and uploaded files when using our apps. Our website may collect IP address and usage analytics.

2. How We Use Your Data

Data collected is used to operate and improve our services, send reminders/notifications, and provide secure access to your warranty data. We do not sell or share your data with third parties.

3. Data Storage & Security

All user data is securely stored in Firebase and Google Cloud. Files are encrypted by default. Deleted data is retained for up to 1 year for restoration support if requested by the user.

4. Payments & Third-Party Services

When subscriptions begin, payment processing will be handled via Razorpay. We also use Firebase for authentication and OpenAI for document parsing. These services are trusted and comply with industry-level security.

5. Your Rights

You have the right to request access to or deletion of your data. Upon deletion, your data will be archived for 1 year. To restore data, contact our support team.

6. Children’s Privacy

We do not restrict age for using our apps or website, but we recommend that users under the age of 13 obtain parental or guardian consent before using our services.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Significant changes will be posted here or communicated through email or our apps.

8. Contact Us

For questions or concerns about your data, contact us at:
📧 info@thewepto.com
📞 +91 9944309161
🏢 Module no.115 D North blk, 1st floor, Rajiv Gandhi Salai, Tidel Park, Taramani, Chennai – 600113