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Privacy Policy at Wepto

This Privacy Policy explains how Wepto Pvt Ltd ("Wepto", "we", "our", or "us") collects, uses, stores, and protects your information when you access our website or use our mobile applications, including our apps Offsy and WarrantyFile.

1. Information We Collect

We may collect personal information such as your name, email, phone number, location (country, latitude, and longitude), device information (OS), and uploaded files when using our apps. Our website may collect IP address, cookies, and analytics data for security and performance optimization. We may also collect usage patterns such as login frequency, app activity, and error logs to improve service quality.

2. How We Use Your Data

Data collected is used to operate and improve our services, provide secure access to your account, send reminders and notifications, and personalize your app experience. We may also use your information for fraud prevention, compliance with legal obligations, and product development. We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

All user data is securely stored in Firebase and Google Cloud. Files are encrypted by default, and access is restricted to authorized personnel only. We implement industry-standard security measures such as encryption in transit (SSL/TLS), firewalls, and access logging. While we take reasonable precautions, no method of storage or transmission is 100% secure.

4. Payments & Third-Party Services

When subscriptions begin, payment processing will be handled via Razorpay or other trusted payment providers, in compliance with industry standards (such as PCI DSS). We also use Firebase for authentication and OpenAI for document parsing. These providers may process and store your data under their own privacy and security practices.

5. Your Rights

You have the right to request access to, correction of, or deletion of your data. Upon deletion, your data will be securely archived for up to 1 year for restoration support (if requested), after which it will be permanently deleted. You may also opt out of receiving non-essential notifications and marketing communications at any time.

6. Childrenโ€™s Privacy

Our services are intended for general audiences. We recommend that users under the age of 13 obtain parental or guardian consent before using our services. We do not knowingly collect information from children under 13 without consent. If we learn we have collected such data, we will promptly delete it.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, your data will be securely deleted or anonymized.

8. International Data Transfers

Since our apps and website may be accessed globally, your data may be processed outside India. By using our services, you consent to such transfers, which will always be protected by adequate safeguards and security measures.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted here, communicated by email, or notified through our apps. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

10. Governing Law

This Privacy Policy shall be governed by the laws of the State of Tamil Nadu, India. Any disputes shall be resolved exclusively in the courts of Chennai.

11. Contact Us

For questions or concerns about your data, contact us:
๐Ÿ“ง info@thewepto.com
๐Ÿ“ž +91 9944309161
๐Ÿข Module no.115 D North blk, 1st floor, Rajiv Gandhi Salai, Tidel Park, Taramani, Chennai โ€“ 600113